Shipping policy

Free tracked delivery, worldwide

Every order ships free with tracking. We deliver to the UK, the European Union, the United States, Canada and Australia.

Delivery times

Orders are dispatched within 48 hours. Delivery times after dispatch:

• United Kingdom: 5–10 working days
• European Union: 5–12 working days
• United States & Canada: 8–18 working days
• Australia: 7–15 working days

Christmas (UK): order by 8 December for delivery before Christmas.

Tracking

You'll get a tracking link by email as soon as your order ships.

Customs, duties and taxes

Orders outside the UK may be subject to import duties or taxes charged by your country's customs authority. Any such charges are the responsibility of the recipient.

Problems with delivery

If your order hasn't arrived within the time shown above, or there's any other problem, get in touch through our Contact page with your order number and we'll sort it.